NYS and NYC M/WBE Certified Contractor
A burst pipe doesn’t have to mean months of headaches and thousands in damage. You get your home dried, sanitized, and restored to exactly how it was before the water hit.
No more soggy floors that buckle and warp. No more walls that bubble and peel. No more musty smell that tells you mold is growing behind the drywall.
When we’re done, you walk into a space that’s completely dry, structurally sound, and safe for your family. Your insurance handles the bills, and you handle getting back to normal life.
Green Island Group has been helping Suffolk County families recover from water emergencies for years. We know Old Mastic’s unique challenges, from aging infrastructure to the area’s susceptibility to storm damage.
We’ve seen what happens when homeowners try to handle burst pipes themselves or hire the wrong company. That’s why we invest in industrial-grade equipment, IICRC-certified training, and direct relationships with insurance companies.
When your neighbor’s basement flooded last winter, we were there within the hour. When the August 2024 storms hit Suffolk County and caused over $50 million in damage, our crews worked around the clock to help families get back home.
First, we stop the water source and assess the damage using thermal imaging and moisture meters. No guesswork about what’s wet and what’s not.
Next, we extract standing water with powerful pumps and start the drying process immediately. Industrial dehumidifiers and air movers work 24/7 to pull moisture from walls, floors, and hidden spaces where mold loves to grow.
Finally, we restore damaged materials and rebuild anything that can’t be saved. Your home gets returned to its pre-damage condition, often better than it was before. We handle the insurance paperwork, coordinate inspections, and keep you updated every step of the way.
Ready to get started?
You get emergency water extraction, structural drying, mold prevention, and full restoration services. We handle everything from carpet replacement to drywall repair to flooring installation.
Old Mastic homes face specific challenges. Many properties here have older plumbing systems that are more prone to failure, especially during Suffolk County’s harsh winters. The area’s proximity to water means higher humidity levels that can complicate drying.
We understand these local factors and adjust our approach accordingly. Our equipment stays on-site until moisture levels return to normal, preventing the mold growth that’s common in Long Island’s humid climate. Every job includes detailed moisture monitoring and documentation for your insurance claim.
We typically arrive within one hour of your call, 24/7. When a pipe bursts, the first hour is critical for preventing extensive damage.
Our trucks are stocked with industrial-grade water extraction equipment, so we can start removing water immediately. The faster we remove standing water, the less damage you’ll have to floors, walls, and personal belongings. We also shut off your water source if needed and begin moisture detection to identify hidden water damage that could cause problems later.
Most homeowner’s insurance policies cover sudden and accidental water damage from burst pipes. We work directly with your insurance company to handle the claim process.
We document everything with photos and detailed reports that insurance adjusters need. In many cases, we can bill your insurance company directly, so you don’t pay upfront costs. Our team has experience with all major insurance companies and knows exactly what documentation they require for fast claim approval.
Mold prevention starts with rapid water removal and thorough drying within 24-48 hours. We use industrial dehumidifiers and air movers to eliminate moisture from all affected areas.
Long Island’s humid climate makes mold prevention especially important. We monitor moisture levels in walls, floors, and hidden spaces using specialized meters. Our equipment runs continuously until moisture levels return to normal standards. We also apply antimicrobial treatments to prevent mold spores from taking hold during the drying process.
The most common causes are freezing temperatures, aging pipes, and sudden pressure changes. Many Old Mastic homes have older plumbing systems that are more vulnerable to failure.
During Suffolk County’s cold winters, pipes in unheated areas like basements, attics, and exterior walls can freeze and burst. Water pressure surges from appliances like washing machines can stress weak pipe joints. Corrosion in older galvanized or iron pipes creates weak spots that eventually fail. Tree roots can also damage underground pipes over time.
Most water extraction and drying takes 3-5 days, but full restoration can take 1-2 weeks depending on the extent of damage. We work efficiently to get you back in your home as quickly as possible.
The drying phase is the longest part because we can’t rush it without risking mold growth. Our industrial equipment runs 24/7 to speed up the process safely. Reconstruction work like replacing drywall, flooring, or cabinets happens after everything is completely dry. We coordinate all phases to minimize disruption to your daily life.
Yes, we handle all insurance communication and paperwork from start to finish. We contact your insurance company within 24 hours and provide all necessary documentation for your claim.
Our team photographs all damage, creates detailed loss inventories, and provides moisture readings that adjusters need. We work directly with insurance adjusters during their inspections and can often bill your insurance company directly. This removes the stress of dealing with complex paperwork while you’re already dealing with water damage to your home.
Local Resources
Useful Links
