NYS and NYC M/WBE Certified Contractor
You’re not just getting the mess cleaned up. You’re getting your family’s safety back, your home’s air quality restored, and the peace of mind that comes from knowing every trace of contamination is gone.
The difference is in what you can’t see. While other companies focus on the visible damage, we eliminate the bacteria, toxins, and odors that hide in walls, under floors, and in the air. Your home doesn’t just look clean—it actually is clean.
Within hours, not days, you’re back to normal life. No lingering smells, no health concerns, no wondering if the job was done right.
We’ve been handling sewage emergencies across Centerport and Long Island since day one. We’ve seen every type of backup, from simple toilet overflows to major septic system failures that flood entire basements.
What sets us apart isn’t just experience—it’s understanding. We know how Centerport’s older homes and septic systems behave during heavy rains and storm surges. We know the local soil conditions, the common pipe materials, and exactly what it takes to get your specific situation resolved quickly.
Our technicians live here, work here, and have families here too. When you call us at 2 AM because sewage is backing up into your kitchen, you’re not getting a corporate call center. You’re getting neighbors who understand exactly what you’re going through.
First, we secure the area and assess the contamination level. Sewage cleanup isn’t just about removing water—it’s about identifying whether you’re dealing with clean water, gray water, or dangerous black water that requires full protective equipment and specialized protocols.
Next comes complete water extraction using industrial-grade pumps and vacuums. We remove every drop of contaminated water, then begin structural drying with high-velocity air movers and commercial dehumidifiers. This isn’t a job for household fans and space heaters.
Finally, we sanitize and deodorize using EPA-approved antimicrobial treatments. We treat every surface that came into contact with sewage, plus the air itself. The goal isn’t just removing the immediate problem—it’s preventing mold growth and ensuring your family’s long-term health and safety.
Ready to get started?
Your sewage cleanup includes complete water extraction, structural drying, deodorization, and antimicrobial treatment. We also handle content cleaning for salvageable belongings and coordinate directly with your insurance company to streamline the claims process.
In Centerport, we see specific challenges that other areas don’t face. The combination of older septic systems, seasonal storms, and proximity to water means sewage backups often involve contaminated groundwater or storm surge. We’re equipped for these complex situations with specialized pumps, protective equipment, and treatment protocols.
We also provide detailed documentation throughout the process. This isn’t just for insurance purposes—it’s so you know exactly what was done, what was treated, and what to expect moving forward. No surprises, no wondering if corners were cut.
We provide 24/7 emergency response and typically arrive within one hour of your call. Sewage cleanup is time-critical because contaminated water poses immediate health risks and can cause exponentially more damage the longer it sits.
Our emergency response includes immediate containment to prevent the sewage from spreading to unaffected areas of your home. We bring all necessary equipment on the first visit, so there’s no waiting for additional trips or equipment rentals. The faster we start, the more of your home and belongings we can save.
Most homeowners insurance policies in New York do cover sudden and accidental sewage backups, but coverage varies significantly between policies. The key is having the right documentation and working with a restoration company that understands insurance requirements.
We handle the insurance coordination process for you, including detailed photos, moisture readings, and proper documentation of all affected areas and materials. Our experience working with local insurance adjusters helps ensure you get the coverage you’re entitled to without unnecessary delays or claim denials.
Sewage cleanup involves contaminated water that contains bacteria, viruses, and other pathogens that pose serious health risks. This requires specialized protective equipment, EPA-approved antimicrobial treatments, and disposal protocols that regular water damage restoration doesn’t require.
We treat sewage as Category 3 “black water,” which means every surface that came into contact with the contamination must be either professionally cleaned and disinfected or completely removed. Materials like drywall and insulation that can’t be properly sanitized are removed and replaced rather than simply dried out.
Sewage odors aren’t just unpleasant—they indicate the presence of harmful bacteria and gases. We use a multi-step deodorization process that includes removing all contaminated materials, treating affected surfaces with antimicrobial solutions, and using professional-grade air scrubbers and ozone generators.
The key is addressing the source, not just masking the smell. We identify everywhere the sewage traveled, including behind walls and under flooring, and treat those areas even if they’re not visible. This comprehensive approach eliminates odors permanently rather than temporarily covering them up.
First, ensure your family’s safety by avoiding contact with the contaminated water and turning off electricity to affected areas if it’s safe to do so. Don’t try to clean up sewage yourself—the health risks are too significant and you likely don’t have the proper protective equipment.
Call us immediately at our 24/7 emergency line, then contact your insurance company to report the claim. Take photos for documentation if you can do so safely, but don’t enter contaminated areas without proper protection. The faster professional cleanup begins, the more damage we can prevent and the more of your belongings we can save.
Emergency water extraction and initial sanitization typically take 1-2 days, but complete restoration depends on the extent of contamination and materials affected. Structural drying can take 3-5 days, while reconstruction of removed materials may take 1-2 weeks.
We provide daily updates throughout the process and use moisture meters and thermal imaging to ensure everything is completely dry before reconstruction begins. Rushing the drying process leads to mold problems later, so we take the time needed to do it right. Most families can return to unaffected areas of their home within 24-48 hours of initial cleanup.
Local Resources
Useful Links
