NYS and NYC M/WBE Certified Contractor
When sewage backs up into your University Gardens home, you’re not just dealing with a mess—you’re facing serious health risks and potential structural damage. The contaminated water carries harmful bacteria that can cause illness, and every hour it sits increases the chance of mold growth and expensive repairs.
After our sewage cleanup, you get your safe space back. No lingering odors, no health hazards, no wondering if we missed something. Your floors are dry, your air is clean, and you can actually use your basement again without worrying about what’s lurking behind the walls.
We handle the insurance paperwork too, so you’re not stuck fighting with adjusters while dealing with a sewage disaster. You get to focus on getting back to normal while we handle everything else.
Green Island Group has been handling sewage emergencies across Nassau County for years. We understand University Gardens’ unique challenges—from the aging sewer infrastructure that affects many Long Island communities to the heavy rainfall that can overwhelm local drainage systems.
Our team knows exactly what Nassau County homeowners face when sewage backs up. We’ve seen it all, from minor toilet overflows to basement floods that displace entire families. That’s why we’re available 24/7 and can typically reach your University Gardens property within an hour.
We’re not some national chain that doesn’t understand local conditions. We live and work here, and we’ve built our reputation by actually solving sewage problems for our neighbors, not just showing up and making promises.
First, we respond immediately to stop the contamination from spreading. Our technicians arrive with industrial-grade extraction equipment to remove all standing sewage and contaminated water. This isn’t a mop-and-bucket operation—we use powerful pumps designed specifically for hazardous waste removal.
Next comes the sanitization phase. We disinfect every affected surface using EPA-approved antimicrobial solutions that eliminate bacteria, viruses, and other pathogens. Then we set up commercial dehumidifiers and air movers to thoroughly dry the structure, preventing mold growth that can start within 24-48 hours.
Finally, we restore your property to its pre-damage condition. This includes replacing damaged materials, deodorizing to eliminate any remaining odors, and ensuring your space is completely safe for your family. We document everything for your insurance claim and work directly with your provider to handle the billing.
Ready to get started?
Your sewage cleanup includes complete water extraction using truck-mounted pumps that remove thousands of gallons quickly. We perform structural drying with industrial equipment that pulls moisture from walls, floors, and hidden spaces where mold loves to grow. Our deodorization process eliminates sewage odors at the molecular level, not just masking them with air fresheners.
University Gardens residents also get the benefit of our local expertise. We know which areas of Nassau County are prone to sewage backups during heavy rains, and we understand how the aging infrastructure in many Long Island neighborhoods contributes to these problems. This knowledge helps us identify potential future issues and recommend preventive measures.
We handle all insurance communications and provide detailed documentation of damages. Many University Gardens homeowners don’t realize their insurance covers sewage cleanup, or they get overwhelmed by the claims process. We take care of that complexity so you don’t have to become an insurance expert during an emergency.
We provide 24/7 emergency response and typically arrive at University Gardens properties within one hour of your call. Sewage emergencies can’t wait—every minute that contaminated water sits in your home increases health risks and property damage.
Our rapid response time comes from having local technicians and equipment staged throughout Nassau County. When you call, you’re not waiting for a crew to drive from Manhattan or another borough. We understand that University Gardens residents need immediate help, especially during storms when multiple properties might be affected.
Time is critical with sewage backups because bacteria multiply rapidly in the contaminated water, and structural materials start absorbing the contamination. The sooner we can extract the sewage and begin sanitization, the less damage your property will sustain and the faster you can safely return to your normal routine.
Sewage contains dangerous bacteria, viruses, and parasites that can cause serious illnesses including Hepatitis A, Tetanus, and Giardia. Direct contact with sewage water can infect your eyes, skin, and digestive system. Children and elderly family members with respiratory conditions are particularly vulnerable.
The contaminated water also creates airborne particles that you can inhale, leading to respiratory infections and other health problems. Even after the visible water is gone, harmful microorganisms can remain on surfaces and in materials like drywall and carpeting.
This is why professional sanitization is essential—not just cleaning up the mess, but actually eliminating the biological hazards. We use EPA-approved antimicrobial treatments that kill these pathogens and make your home safe again. DIY cleaning with household products simply isn’t sufficient to address these serious health risks.
Most homeowner’s insurance policies do cover sewage backup cleanup, but coverage varies significantly between policies and depends on the cause of the backup. If the backup resulted from a covered event like a burst pipe or storm damage, you’re typically covered. However, if it’s due to poor maintenance of your private sewer line, coverage might be limited.
We work directly with insurance companies and handle the claims process for University Gardens residents. This includes documenting all damages with photos and detailed reports, providing cost estimates, and communicating with adjusters throughout the process. Many of our customers are surprised to learn their insurance covers more than they expected.
The key is acting quickly and using a restoration company that understands insurance requirements. We know exactly what documentation insurers need and how to present your claim for the best possible outcome. We can even bill your insurance company directly in many cases, so you’re not paying large sums upfront during an already stressful situation.
Mold prevention starts with complete moisture removal, which is why we use industrial-grade dehumidifiers and air movers that extract moisture from materials, not just surface water. Mold can begin growing within 24-48 hours in damp conditions, so speed and thoroughness are critical.
We monitor moisture levels in walls, floors, and other structural materials using specialized meters. Areas that appear dry to the naked eye often retain moisture that will cause mold problems later. Our equipment continues running until moisture readings return to normal levels throughout the affected area.
We also apply antimicrobial treatments that prevent mold growth on treated surfaces. This creates a protective barrier during the drying process when materials are most vulnerable. For University Gardens properties, we pay special attention to basements and crawl spaces where humidity naturally runs higher and mold problems are most common after sewage incidents.
Sewage cleanup requires much more intensive sanitization because you’re dealing with contaminated water that contains human waste, bacteria, and other hazardous materials. Regular water damage from clean sources like burst pipes or roof leaks doesn’t pose the same health risks.
Our sewage cleanup process includes complete removal of contaminated materials that can’t be safely restored, like carpeting and drywall that has absorbed sewage. We then sanitize all remaining surfaces with EPA-approved antimicrobial solutions specifically designed for sewage contamination. This is far more intensive than the cleaning required for regular water damage.
The equipment we use is also different. Sewage requires specialized extraction equipment and containment procedures to prevent cross-contamination of clean areas. Our technicians wear protective gear and follow strict protocols to ensure their safety and prevent spreading contamination throughout your University Gardens home during the cleanup process.
Sewage contains dangerous pathogens that require professional-grade equipment and sanitization procedures to eliminate safely. Without proper protective gear, you risk serious illness from direct contact or inhalation of contaminated particles. Even small exposures can cause infections that require medical treatment.
DIY cleanup also typically fails to address hidden moisture and contamination. Sewage seeps into porous materials like drywall and subfloors where household cleaning products can’t reach. Without industrial extraction and drying equipment, you’ll likely face mold problems and ongoing odor issues that cost more to fix later.
Insurance companies also prefer professional cleanup for sewage incidents because they know the health risks and liability issues involved. Using a certified restoration company like Green Island Group ensures the work meets industry standards and provides documentation your insurer needs. Attempting DIY cleanup can actually jeopardize your insurance coverage and leave you liable for future problems.
