NYS and NYC M/WBE Certified Contractor
Storm damage doesn’t stop when the rain does. Water that gets into your walls or under your roof decking keeps moving and within 24 to 48 hours, mold can start growing in places you’ll never see without the right equipment. In a home worth over a million dollars, that’s not a minor issue. It’s a compounding one.
Dix Hills has one of the most specific storm risk profiles on Long Island. The mature tree canopy that makes this neighborhood beautiful is the same reason tree-impact damage here runs higher than most surrounding communities. Large wooded lots, rolling terrain, and homes built mostly in the 1960s and 1970s with roofing systems that are now 50-plus years old create real exposure every time a nor’easter or a late-summer storm system moves through.
That 6.76 inches of rain Dix Hills recorded during the August 2024 flooding event didn’t just fill up streets. It overwhelmed stormwater systems, backed up into basements, and worked its way into building envelopes through every gap it could find. Getting the right restoration team in quickly one that can find the moisture you can’t see and dry it out completely is what separates a clean repair from a mold problem six months later.
We’re headquartered in Bohemia, NY Suffolk County, the same county your Dix Hills home is in. Over 12 years and more than 5,000 completed projects, we’ve operated through Hurricane Sandy, the August 2024 flooding disaster, and every significant nor’easter in between. That’s not a marketing line. It’s just the track record.
CEO Jessica Dussan and VP Leo Torres run the operation and are named by actual customers in actual reviews. When you call, you’re reaching a company where the leadership is accountable by name not a 1-800 number routing you to whoever’s available in a regional territory.
The license stack matters here too. We hold a Suffolk County General Contractor License the specific credential required for contractor work in the Town of Huntington, where Dix Hills sits along with NYS DOL Mold, NYS DOL Asbestos, USEPA Lead, USEPA RRP, and IICRC certifications. Every one of those is independently verifiable. In a community where homeowners do their homework, that’s exactly the kind of transparency that should matter when you’re choosing who works on your home.
The first call triggers an emergency response typically within the hour. We get a team on-site to assess what happened, secure the property if needed, and stop the damage from getting worse. Tarping a breached roof or boarding up a compromised opening isn’t glamorous work, but it’s what prevents a bad situation from becoming a catastrophic one before the full restoration even starts.
From there, the assessment goes deeper than what’s visible. Thermal imaging identifies moisture that’s already migrated into wall cavities, insulation bays, and subfloor assemblies the kind of hidden water that dries on the surface while mold develops behind it. In Dix Hills homes built before 1978, that assessment also includes checking whether storm damage has disturbed asbestos-containing materials or lead paint. Both are realistic possibilities in the hamlet’s older housing stock, and both require licensed handling before standard restoration can proceed. We carry the certifications to address this legally most restoration companies in this market don’t.
Once the scope is clear, the work moves through extraction, structural drying, repair, and full interior restoration under one contractor. Permit requirements for structural work in the Town of Huntington are handled as part of the process you won’t be left managing paperwork while your home sits open. Insurance documentation is prepared throughout, so when the adjuster needs to see what happened and what it cost, the record is already built.
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A storm event in Dix Hills rarely creates just one problem. A tree through the roof means water in the attic, which means wet insulation, which means potential mold, which may mean disturbed asbestos in a pre-1978 home all before you’ve even looked at the structural damage or the interior finishes. Most contractors handle one piece of that. We handle all of it.
The full scope of what we cover includes emergency board-up and tarping, debris removal, water extraction and structural drying, mold prevention treatment, asbestos and lead assessment for older homes, roof repair and replacement, window and siding repair, drywall and interior restoration, and complete finishing work. Impact-resistant roofing materials and hurricane straps are available as part of the rebuild not as an upsell, but because they’re the right call for a home in this region that’s going to face another nor’easter eventually.
Insurance navigation is built into our process, not offered as a separate service. We document damage in the format adjusters need, communicate directly with your carrier, and in many cases bill insurance directly. For Dix Hills homeowners carrying substantial coverage on high-value properties, that level of claims support is a real financial benefit not just a convenience. You focus on your family and your home. The paperwork gets handled.
The first thing to do is make sure the property is safe to enter no downed power lines nearby, no structural instability that makes it dangerous. Once it’s safe, call a restoration company that can respond the same day. Every hour that passes with an open roof or standing water in a basement increases the risk of mold, structural deterioration, and secondary damage to finishes and systems.
Don’t wait for your insurance company to send an adjuster before starting emergency protective work. Tarping, board-up, and water extraction are considered emergency mitigation they’re typically covered under your homeowner’s policy and are meant to happen immediately. Waiting for adjuster approval before starting that work can actually give your insurer grounds to reduce your claim if the delay caused additional damage. Document everything with photos before any work begins, and keep a record of every step taken. A restoration company experienced with Suffolk County insurance claims will help you build that record from the start.
The honest answer is that you usually can’t tell without the right equipment. Water moves through building assemblies in ways that aren’t visible on the surface it wicks into wall cavities, soaks into insulation, travels along framing members, and pools in subfloor spaces, all while the painted drywall surface looks completely dry. By the time visible signs appear staining, bubbling paint, a musty smell mold has typically been growing for days or weeks.
Thermal imaging cameras detect temperature differentials caused by moisture behind surfaces, making it possible to map exactly where water has traveled without tearing open every wall. This is standard practice for a professional restoration assessment and makes a significant difference in a large Dix Hills colonial or split-level, where roof water can travel a long way before it shows up somewhere obvious. If a contractor shows up after a storm and only looks at what’s visible, they’re not giving you the full picture.
Yes and this is something Dix Hills homeowners specifically need to be aware of. The median construction year for homes in this hamlet is 1970, which means a large share of the housing stock was built before 1978. Asbestos was commonly used in roofing felt, floor tiles, pipe insulation, and exterior siding materials during that era. Lead paint was standard on interior trim, window frames, and doors. When storm damage cracks walls, disturbs old insulation, or compromises original siding or roofing, those materials can be exposed.
In New York State, remediating asbestos or lead paint requires specific licenses a NYS DOL Asbestos License and USEPA Lead and RRP Certifications. These aren’t optional credentials. Working without them in a pre-1978 home is a legal violation and a health risk. We hold all three, which is part of why the assessment phase matters so much. If there’s any possibility of hazardous materials involvement, that gets identified before the restoration work begins not discovered mid-project.
Most standard homeowner’s insurance policies cover sudden and accidental storm damage wind damage, falling trees, and water intrusion caused by a storm event are typically included. What’s usually not covered is flooding from ground-level water rising, which requires a separate flood insurance policy through FEMA’s National Flood Insurance Program. This distinction matters in Dix Hills, where the August 2024 flooding event involved both storm-driven rain intrusion and surface flooding two different mechanisms that may be handled differently under your policy.
The best thing you can do is not assume what’s covered and what isn’t. A restoration company with real insurance claim experience will review the damage, document it properly, and communicate with your adjuster in the language they need to see. We’ve done this across thousands of projects and bill insurance directly in many cases. The goal is to make sure you’re not leaving legitimate coverage on the table because the documentation wasn’t thorough enough or the damage wasn’t framed correctly in the claim.
Mold can begin colonizing within 24 to 48 hours of water intrusion under the right conditions and the conditions in a Dix Hills home after a summer or fall storm are often exactly right. Warm indoor temperatures, organic materials like wood framing and drywall paper, and the moisture from storm water intrusion create an environment where mold establishes quickly. Late-summer storms are particularly high-risk because ambient temperatures are still elevated, which accelerates growth.
The critical window is the first 48 hours. If water extraction and structural drying begin within that window, mold prevention is straightforward. If the home sits wet for several days which can happen when homeowners are waiting on insurance authorization or struggling to find a contractor after a widespread storm event the remediation scope grows significantly. In a large colonial or split-level home common in Dix Hills, where water can reach multiple levels and hide in complex framing assemblies, getting a restoration team in fast isn’t just about convenience. It’s about keeping a manageable repair from becoming a major remediation project.
It depends on the scope of work. Emergency protective measures tarping a damaged roof, boarding up broken windows or doors don’t require a permit and should happen immediately without waiting for one. But structural repairs, full roof replacements, and significant interior work typically do require a building permit from the Town of Huntington’s Building Division, which governs all permitting in Dix Hills as an unincorporated hamlet.
Skipping permits on structural work isn’t just a code violation it creates real problems when you go to sell the home or file a future insurance claim. Unpermitted repairs can be flagged during a home inspection and may need to be redone at your expense. A licensed contractor working in the Town of Huntington will pull the necessary permits as part of the job, not as an afterthought. We hold the Suffolk County General Contractor License required to work in this jurisdiction and manage the permit process as part of the restoration so you’re not left navigating the Building Division on your own while you’re already dealing with a damaged home.
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