NYS and NYC M/WBE Certified Contractor
Storm damage in East Hills rarely stays where it started. A broken shingle becomes a water trail. A downed limb on a 70-year-old roof disturbs materials that weren’t meant to be touched without proper handling. What looks like a surface problem is often the beginning of something bigger — and the longer it sits, the more it grows.
Nearly 78% of homes in East Hills were built between the 1940s and 1960s. That means aging roofing systems, original drainage, and the kind of insulation and building materials that require specific licensing to disturb legally and safely in New York State. When water gets in through a compromised roof or a failed gutter system on a home like that, it doesn’t just sit — it moves behind walls, into ceilings, and toward your foundation before you ever notice a stain.
East Hills also has a heavily wooded character — the tree-lined streets and mature lots that make the neighborhood what it is also put your home directly in the path of limb and tree failures during Nor’easters and summer wind events. When a large tree comes down on an East Hills property, the scope of damage almost always extends beyond the point of impact. Our job is to find all of it, document it properly for your insurance claim, and restore your home completely — not just the part you can see from the driveway.
We are a full-service disaster restoration and remediation company serving Nassau County, Suffolk County, Queens, and New York City. East Hills is squarely within our primary service area — and we understand what storm damage looks like in this specific village, on this specific housing stock, under this specific regulatory environment.
We hold a Nassau County General Contractor license, which is the credential East Hills’s own village code requires for any contractor doing residential work here. A New York City license alone doesn’t cut it in East Hills — that’s not an opinion, it’s spelled out in the village’s own FAQ. We also carry NYS DOL Mold Remediation, NYS DOL Asbestos Handler, USEPA Lead Certification, and USEPA RRP — the full stack of licenses required to legally handle what’s actually inside a 1950s East Hills home when storm damage opens it up.
We’re also approved as an emergency response contractor by the New York State Office of General Services. That’s a state-level credential, verifiable, earned before you ever called. We’re available 24 hours a day, every day, and we bill your insurance directly.
When you call, someone answers — regardless of the time. Storms in Nassau County don’t follow business hours, and neither do we. The first step is getting to your property quickly to assess what happened, secure anything that’s still exposed, and stop the damage from spreading. That means emergency tarping, board-up, debris removal, and water extraction if water has already entered the structure.
From there, we do a full inspection — and that includes thermal imaging. In an East Hills home built in the 1950s or ’60s, water intrusion rarely stays visible. It travels. Thermal cameras let us see moisture behind walls and in ceilings that a standard visual inspection will miss entirely. If the storm disturbed roofing materials, insulation, or flooring that may contain asbestos — which is common in homes of this era — that gets identified and handled under our NYS DOL Asbestos Handler certification before any further work proceeds.
Once the full scope is documented, we handle your insurance claim directly. We coordinate with your adjuster, provide proper documentation, and bill the insurance company ourselves. Then restoration begins: structural repairs, roofing, water damage remediation, mold prevention or remediation if needed, and final inspection. East Hills’s village building permit portal now requires all new permit applications to be submitted online — we handle that process as part of the job, not as an afterthought.
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Storm damage in East Hills can involve a lot more than a roofing contractor is equipped to handle. Wind damage, water intrusion, fallen trees, structural compromise, mold growth, and potential asbestos or lead disturbance can all show up in a single job on a North Shore home of this age. Most contractors handle one piece of that. We handle all of it under one roof, with every required license in place.
The services we provide for storm damage restoration in East Hills include emergency securing and debris removal, full structural assessment, roof repair and replacement, water extraction and drying, thermal imaging inspection, mold testing and remediation, asbestos identification and abatement, lead paint handling, and complete interior and exterior restoration. We also manage the permit process with the Village of East Hills building department, including submissions through the village’s online portal, and coordinate with your insurance carrier from start to finish.
One detail worth knowing: East Hills is largely not connected to a municipal sewer system. Most homes here rely on individual septic systems. When a storm saturates the ground and basement flooding follows, the water may carry risks beyond standard water damage. Our environmental services capability means we assess and handle that correctly — not just dry out the floor and move on.
In most cases, yes. The Village of East Hills has its own building department, and any structural repair — roof framing, wall systems, load-bearing elements — requires a permit before work begins. As of January 1, 2025, the village requires all new permit applications to be submitted through its online portal, so contractors who aren’t familiar with East Hills’s specific process may run into delays before a single nail goes in.
If your storm damage involves significant structural changes or affects a meaningful portion of your home’s exterior, it may also fall under review by the village’s Architectural Review Board. We handle the permitting process as part of the restoration scope. We know what East Hills requires, we submit correctly the first time, and we don’t leave that burden on you while your home is still exposed.
If your home was built before 1980 — which describes the vast majority of East Hills, where nearly 78% of the housing stock dates to the 1940s through 1960s — there’s a real probability that asbestos-containing materials are present somewhere in the structure. Insulation, floor tiles, ceiling tiles, roofing felt, pipe wrap, and exterior cement shingles were all commonly manufactured with asbestos during that era. Lead-based paint is similarly standard on virtually all interior and exterior painted surfaces in homes of this age.
You can’t identify either by looking at them. The only way to know is through proper testing by a licensed professional. In New York State, disturbing these materials without the correct credentials is illegal — not just a liability risk, but a regulatory violation. We hold NYS DOL Asbestos Handler certification and USEPA Lead Certification, which means we can test, identify, and legally handle both as part of your storm damage restoration. You don’t need a separate contractor for this — it’s part of what we do.
East Hills sits on the North Shore of Nassau County, inland from Hempstead Harbor — which means your storm risk profile is different from the barrier island communities or South Shore towns. You’re not dealing with storm surge or tidal flooding. What you’re dealing with is wind damage, tree and limb failures, water intrusion through compromised roofing and siding, basement flooding from surface water accumulation, and ice damming during Nor’easters.
The wooded character of East Hills — the mature trees and heavily landscaped lots that define the neighborhood — creates a significantly elevated risk of tree-on-structure damage during high-wind events. Nassau County sees gusts of 50 to 70 mph during named storms and strong Nor’easters, and when those winds hit a property with large, established trees, the results can be severe. The hilly topography of East Hills also affects how water moves after a storm — runoff flows toward foundations and low-lying areas, which is why basement flooding is a real concern here even without any coastal exposure.
Most standard homeowner’s insurance policies cover sudden and accidental storm damage — wind, hail, fallen trees, and resulting water intrusion are typically covered events. What gets complicated is documentation. Insurance adjusters work for the insurance company, not for you, and a poorly documented claim on a high-value East Hills property can result in a payout that doesn’t reflect the actual scope of damage — especially when hidden damage behind walls or in the attic isn’t captured in the initial assessment.
We handle the insurance process directly. We document the full scope of damage — including what thermal imaging finds behind surfaces — and we bill your insurance carrier ourselves. That means no upfront out-of-pocket costs while the work is underway, and no guessing about whether your claim is being handled correctly. For homeowners in a competitive real estate market like East Hills, where property values are substantial and the cost of deferred or incomplete repairs compounds over time, getting the claim right the first time matters.
Mold can begin developing in as little as 24 to 48 hours after water intrusion — and in a humid Long Island summer, that window can be even shorter. The problem with storm damage in an East Hills home is that water rarely stays where it entered. It follows framing, insulation, and gravity — which means by the time you see a stain on a ceiling or smell something off in a room, the mold may already be established behind the surface.
This is why the speed of response matters as much as the quality of it. We operate 24 hours a day specifically because the clock starts the moment water gets in — not the next morning when you can make calls. Our thermal imaging inspection is designed to find moisture before it becomes a mold problem, not after. If mold is already present when we arrive, we handle full remediation under our NYS DOL Mold Remediation license. In an older East Hills home where walls may contain materials that complicate standard drying methods, having that full capability in-house is what keeps a manageable water damage job from becoming a much larger remediation project.
The most important thing to check first is whether the contractor holds a Nassau County Consumer Affairs license. East Hills’s own village FAQ is explicit about this: a contractor licensed only in New York City cannot legally perform residential work in East Hills. That disqualifies a significant portion of the storm chasers and out-of-area operators who show up after major weather events on Long Island, regardless of what they tell you at the door.
Beyond the Nassau County license, a storm damage contractor working on a pre-1980 home in East Hills should also hold NYS DOL Mold Remediation certification, NYS DOL Asbestos Handler certification, and USEPA Lead Certification — because the age of the housing stock here means those hazards are genuinely likely to be present once a storm opens up walls, roofing, or flooring. Ask any contractor you’re considering to provide their license numbers and verify them. Our credentials are verifiable, current, and cover the full scope of what storm damage restoration in an East Hills home actually requires.
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