NYS and NYC M/WBE Certified Contractor
North Patchogue sits in one of the most storm-active corridors on Long Island. Nor’easters track right up the Great South Bay, summer microbursts drop out of nowhere, and the mature oaks lining these residential streets have shallow roots in sandy soil which means they come down, and they come down onto roofs, fences, and cars. When that happens, the visible damage is just the beginning.
Water travels. It gets into wall cavities, saturates insulation, and soaks subfloors that look completely dry on the surface. In North Patchogue, where a significant portion of the housing was built between the 1940s and 1970s, that water is often moving through original plaster walls, older insulation, and materials that haven’t been touched in decades. Mold can start growing within 24 to 48 hours. What starts as a roof puncture becomes a mold problem, then a structural problem, then an insurance headache if it isn’t handled correctly from the start.
The right storm damage restoration doesn’t just fix what’s visible. It finds everything, dries everything, and leaves your home in better shape than it was before the storm hit. That’s what a complete job looks like and that’s the standard we hold every project to in North Patchogue.
We’re based in Bohemia about 10 to 12 miles from North Patchogue, well within the same county and the same community of towns. This isn’t a national franchise routing your call through a regional dispatch center somewhere out of state. When you call, you’re reaching a Suffolk County contractor who knows the Town of Brookhaven’s permit process, knows the building stock in North Patchogue specifically, and can actually get to you fast.
CEO Jessica Dussan and VP Leo Torres have built this company over 12 years and more than 5,000 completed projects across Long Island. Our names are on every job. That kind of personal accountability matters in a community like North Patchogue, where word-of-mouth still carries more weight than any advertisement and where homeowners have long memories about contractors who disappeared after taking a deposit.
We hold a Suffolk County General Contractor license, NYS DOL Mold and Asbestos licenses, USEPA Lead and RRP certifications, and IICRC certification. Every credential is verifiable. That licensing stack isn’t just paperwork in North Patchogue, where a significant portion of housing predates 1978, it’s the difference between a restoration that’s done legally and one that creates new problems.
The first thing we do is get there. If your roof has been breached, a tree has come through your structure, or water is actively entering your home, we respond 24 hours a day. Emergency tarping and board-up happen immediately before any assessment, before any paperwork, before anything else. Stopping the damage from spreading is the first job.
Once the property is stabilized, we conduct a full assessment using thermal imaging cameras to locate every pocket of moisture not just what’s visible. In North Patchogue’s older homes, water hides in places you’d never think to check: behind original plaster walls, under original hardwood floors, inside the knee walls of Cape Cod-style attics. We document everything, and that documentation becomes the foundation of your insurance claim. We work directly with your insurance carrier, which means you’re not left trying to translate contractor reports into adjuster language on your own.
From there, we move into full restoration water extraction, structural drying, mold remediation if needed, and ultimately the rebuild. Because North Patchogue falls under the Town of Brookhaven’s jurisdiction, permitted structural work requires a licensed Suffolk County General Contractor. We hold that license, which means we pull the permits, handle the inspections, and take full responsibility for the work from emergency response through the final repair. One contractor. One point of contact. No gaps.
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Storm damage restoration in North Patchogue isn’t a single service it’s a sequence. It starts with emergency response: tarping, board-up, tree and debris removal, and immediate water extraction. Then comes the assessment phase, where thermal imaging identifies hidden moisture before it becomes a mold or structural problem. Then drying, remediation, and finally the rebuild framing, roofing, siding, windows, insulation, drywall, and interior finishes.
What separates a complete restoration from a partial one is what happens in the middle. A large portion of North Patchogue’s housing stock is pre-1978, which means storm damage that disturbs walls, ceilings, or exterior materials may uncover asbestos-containing materials or lead-based paint. Federal and New York State law requires licensed contractors to handle both. We hold NYS DOL Asbestos licensing and USEPA RRP certification credentials that most restoration companies operating in the Patchogue area simply don’t have. If your home was built before 1978 and you hire a contractor without these certifications, you may be creating a hazardous materials liability without knowing it.
We also install impact-resistant roofing materials and hurricane straps during the repair phase, so your home comes out of the restoration more resistant to the next storm than it was before this one. On Long Island’s south shore, that’s a practical decision.
In most cases, yes standard homeowner’s insurance policies cover storm damage caused by wind, hail, fallen trees, and rain intrusion resulting from a storm event. That includes roof damage, structural damage, and water damage that enters through a storm-created opening. What’s typically not covered is flooding from ground-level water or storm surge, which requires separate flood insurance.
The more important question isn’t whether you’re covered it’s whether your claim is documented thoroughly enough to get you everything you’re entitled to. Insurance adjusters work for the insurance company, not for you. We’ve worked with Long Island carriers for over 12 years, and we know how to document damage in a way that holds up. We handle the claim process directly, including billing your insurance carrier, so you’re not navigating that process alone while your North Patchogue home is still damaged.
We respond 24 hours a day, seven days a week including during and immediately after active storm events. For North Patchogue, our Bohemia headquarters puts us roughly 10 to 12 miles away, which means we can typically be on-site within an hour of your call depending on road conditions and storm traffic.
Speed matters here for a specific reason: the older housing stock in North Patchogue is more vulnerable to rapid water migration than newer construction. Original plaster walls absorb moisture quickly. Older insulation holds water and doesn’t dry on its own. What might be a contained roof puncture at hour one can be a wall cavity full of water by hour six. Getting there fast isn’t just a selling point it’s the difference between a repair job and a full gut renovation.
It does, and it’s something most homeowners in North Patchogue don’t realize until they’re already mid-project. Homes built before 1978 commonly contain asbestos in floor tiles, roof shingles, pipe insulation, and joint compound and lead-based paint on interior and exterior surfaces. Storm damage that cracks walls, disturbs insulation, or requires exterior repair in these homes can create a hazardous materials situation.
In New York State, asbestos abatement requires a NYS Department of Labor Asbestos license. Renovation and repair work in pre-1978 homes requires USEPA RRP certification. We hold both, along with USEPA Lead certification. If you hire a contractor without these credentials to work on a North Patchogue home, that contractor cannot legally perform the work and the liability for any exposure falls on the homeowner. We handle it correctly, document it properly, and make sure your restoration doesn’t create a new problem in the process of fixing the original one.
Water damage restoration typically refers to damage from internal sources a burst pipe, an appliance leak, a backed-up drain. Storm damage restoration covers the full chain of events that starts outside: wind, hail, a fallen tree, or rain that enters through a damaged roof or wall. The distinction matters because the scope of work is different.
Storm damage restoration has to start at the source the breach in the building envelope before any interior work can be effective. If you extract water from a flooded room but the roof is still open, you’re working backwards. We address the exterior damage first, secure the structure, then move inward. In North Patchogue, where nor’easters can drop several inches of rain over 24 to 36 hours, that sequencing is critical. A roof that’s only partially tarped during an active storm can allow thousands of gallons of additional water intrusion before the weather breaks.
For emergency work tarping, board-up, debris removal no permit is required. But for permanent repairs involving the roof, structural framing, exterior walls, windows, or any part of the building envelope, the Town of Brookhaven requires a building permit. That permit needs to be pulled by a licensed Suffolk County General Contractor.
This is a detail that catches a lot of homeowners off guard, especially when they’re dealing with the stress of active damage and just want someone to start working. An unlicensed contractor can do the initial cleanup, but they cannot legally pull permits or perform the structural repair work that follows. We hold a Suffolk County General Contractor license, which means we handle the entire permit process application, inspections, and final sign-off as part of the restoration. You don’t have to manage that separately or hire a second contractor to bring the work into compliance.
This is a fair question, and in the North Patchogue area it’s one with real history behind it. After Hurricane Sandy in 2012, this part of Long Island saw a significant influx of out-of-area contractors who collected deposits, did incomplete work, or disappeared entirely. The New York State Attorney General’s office fielded a large number of complaints from south shore communities exactly like North Patchogue.
The clearest way to protect yourself is to verify credentials before anyone starts work. Ask for a Suffolk County General Contractor license number you can look it up. Ask whether we hold a NYS DOL Mold license and whether our technicians are IICRC-certified. Ask specifically about USEPA RRP certification if your home is pre-1978. A legitimate contractor will give you those license numbers without hesitation. A storm chaser won’t have them. Our full license stack is verifiable through the relevant state and federal agencies and our leadership team, Jessica Dussan and Leo Torres, are named and reachable. That’s the kind of accountability that matters when you’re trusting someone with your home.
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