NYS and NYC M/WBE Certified Contractor
The biggest problem with storm damage isn’t always what you can see. It’s what you can’t. Water that enters through a compromised roof or a flooded basement doesn’t stay on the surface it travels. It gets into wall cavities, under original hardwood floors, behind old plaster, and into the framing. If it isn’t found and dried out completely, mold follows within 24 to 48 hours. And in a home that’s been standing since the 1800s or 1900s, that moisture has a lot of places to hide.
Northport’s housing stock is genuinely older than most of Long Island. A significant portion of the village’s approximately 2,999 homes predate 1978, and the village center has structures dating back centuries. When storm damage hits a home like that, the restoration has to account for original construction methods, legacy materials, and the fact that what looks like a surface-level problem often isn’t. Thermal imaging, professional-grade drying equipment, and moisture meters aren’t optional extras here they’re the baseline for doing the job right.
What a complete restoration actually gives you is confidence. Confidence that the water is gone, the structure is sound, the mold risk is neutralized, and your home is back to the condition it was in before the storm hit. Not patched. Not painted over. Restored the way a Northport home deserves to be treated.
We’ve been operating across Long Island for over 12 years and have completed more than 5,000 projects including restoration work in Northport and throughout Suffolk County communities that face the same North Shore storm exposure. Our CEO Jessica Dussan and VP Leo Torres lead the company directly, and our names show up in customer reviews because we’re actually involved in the outcome, not managing from a distance.
What sets us apart in a market like Northport isn’t just experience it’s the licensing stack. We hold a Suffolk County General Contractor license, NYS DOL Mold and Asbestos licenses, and USEPA Lead and RRP certifications. For a village where a large share of the housing stock predates 1978, those credentials aren’t a selling point they’re a legal necessity that most restoration contractors simply don’t meet.
When Norwood Avenue and Waterside Road flooded during the June 2019 storm and roughly 1,300 local customers lost power, the homes that suffered the most were the ones where water damage wasn’t addressed completely. That’s exactly the kind of event we’re built to respond to fast, fully licensed, and with the equipment to find everything the storm left behind.
When you call, someone picks up around the clock. The first priority is stopping additional damage from happening. That means emergency board-up or tarping if the roof or exterior has been compromised, and getting eyes on the property as quickly as possible. In Northport, where a nor’easter can push harbor water into low-lying streets overnight and leave homeowners dealing with flooded basements by morning, every hour matters.
Once the property is secured, the real assessment begins. Thermal imaging cameras scan walls, ceilings, and floors for hidden moisture that standard visual inspection would miss entirely. Moisture meters confirm what the cameras find. From there, we deploy industrial drying equipment and dehumidifiers to pull the water out of the structure not just the surface. If your home was built before 1978, which covers a large portion of Northport’s housing stock, our assessment also includes checking for asbestos and lead in any disturbed materials before any demolition or repair work begins. This isn’t a formality it’s required under New York State and federal law, and it protects you from a problem that can compound quickly if ignored.
After drying and any necessary remediation, the restoration phase begins: structural repairs, roofing, interior finishes, and full rebuild back to pre-storm condition. Because Northport is an incorporated village with its own permitting process, we pull all required permits through the appropriate village and Town of Huntington channels. The job isn’t done until the paperwork is right and the home is right.
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Storm damage restoration in Northport covers a lot more ground than most homeowners expect when they first call. The full scope includes emergency property securing board-up and tarping followed by storm debris and tree removal, roof damage repair, wind damage repair with hurricane straps and impact-resistant shingles, water extraction, structural drying, and thermal imaging for hidden moisture. Mold prevention and remediation are part of our process, not an add-on, because in a harbor-adjacent village with older construction, the conditions for mold growth are almost always present after a significant water event.
For homes in Northport built before 1978 and there are many asbestos and lead assessment are included before any demolition or repair work begins. This matters in a village where a Victorian-era home might have asbestos in its pipe insulation, original floor tiles, or roofing materials, and where storm damage that cracks walls or disturbs old insulation can turn a water damage job into a regulated hazmat situation overnight. We hold every license required under New York State law to handle this legally and completely, without needing to bring in a separate contractor.
On the back end, we work directly with your insurance company documenting damage for adjusters, communicating on your behalf, and billing insurance directly where applicable. Whether you’re dealing with a standard homeowner’s policy, a separate flood policy, or both, the process is handled for you. For Northport homeowners protecting properties worth $800,000 or more, that kind of documentation and advocacy isn’t a convenience it’s the difference between a full recovery and a shortfall.
This is one of the most common points of confusion after a storm, and it’s worth understanding before you file anything. Standard homeowner’s insurance typically covers wind-driven rain, roof damage, and water that enters through a compromised structure but it does not cover flooding caused by rising water from the ground up. That type of damage requires a separate flood insurance policy, typically issued through FEMA’s National Flood Insurance Program.
In Northport, this distinction is especially relevant. The village sits along a harbor that opens to Northport Bay and Long Island Sound, and low-lying areas near the waterfront including streets adjacent to Main Street have documented histories of flooding during nor’easters. Homeowners in FEMA-designated flood zones near the harbor are often required to carry flood insurance as a mortgage condition, so many already have both policies. The complication is that wind damage and flood damage from the same storm may be covered under two separate policies with different deductibles and documentation requirements. Getting that documentation right from the start is critical, and it’s something we handle directly with your insurer.
Mold can begin developing within 24 to 48 hours of water intrusion and it doesn’t need much. A damp wall cavity, a wet subfloor, moisture trapped behind original plaster any of these conditions is enough for mold spores to take hold and start spreading. The challenge is that in older homes, water rarely stays where you can see it. It migrates into the structure and sits in places that look dry on the surface.
This is a particular concern in Northport, where a large portion of the housing stock is genuinely old some homes in the village date to the 1800s, and many predate modern insulation and vapor barriers. Those construction methods leave more pathways for water to travel and more places for it to hide. Thermal imaging during the initial assessment is the most reliable way to find that moisture before it becomes a mold problem. If mold is already present, we hold a NYS DOL Mold license which is legally required in New York State to perform mold remediation and we handle the full remediation process in-house.
If your home was built before 1978, asbestos is a real possibility and storm damage that disturbs old materials can turn it into an active concern. Asbestos was commonly used in pipe insulation, floor tiles, ceiling tiles, roofing materials, joint compound, and siding in homes built through the mid-1970s. When a storm cracks walls, damages original roofing, or disturbs old insulation, those materials can become friable meaning the asbestos fibers can become airborne and hazardous.
In New York State, asbestos abatement requires a specific NYS DOL Asbestos license. This isn’t optional, and it’s not something a general contractor without that credential can legally perform. We hold that license, which means the asbestos assessment and any necessary abatement are handled in-house as part of the restoration process not as a separate engagement with a separately licensed company. For a Northport homeowner with a mid-century or older home, this is one of the most important questions to ask any restoration contractor before signing anything.
The first thing to do is make sure the property is safe to enter downed power lines, structural instability, and standing water all create hazards that need to be confirmed clear before you go back inside. Once it’s safe, document everything with photos and video before anything is moved or cleaned up. That documentation is critical for your insurance claim, and disturbing the damage before an adjuster or restoration contractor has seen it can complicate your coverage.
After that, call a licensed restoration company as quickly as possible. The longer water sits in a structure, the more damage it causes and in an older Northport home with original plaster walls and hardwood floors, that timeline moves fast. We offer 24/7 emergency response, which means an actual dispatch, not a voicemail. Emergency board-up or tarping can be deployed the same night to prevent additional water intrusion if the roof or exterior has been breached. The sooner the property is secured and assessed, the better the outcome both for the structure and for your insurance claim.
Yes, in most cases and in Northport specifically, this is worth paying attention to. Northport is an incorporated village, which means it has its own village government and code enforcement apparatus separate from the Town of Huntington. Depending on the scope of the repair work, permits may need to be obtained at the village level, the town level, or both. Structural repairs, roof replacements, and significant interior work typically require permits regardless of whether the damage was storm-related.
Working with a contractor who understands this distinction matters. An out-of-area company that’s used to working only with town-level permits in other Suffolk County communities may not be familiar with Northport Village’s specific requirements, which can result in unpermitted work a problem that surfaces during future home sales or insurance renewals. We hold a Suffolk County General Contractor license and have experience navigating the permitting requirements for incorporated villages in the county, including the additional layer that Northport’s village status adds to the process.
We work directly with insurance companies on behalf of the homeowner documenting the damage in the format adjusters need, communicating with the insurer throughout the process, and billing insurance directly where the policy allows. For most homeowners, this removes the most stressful part of an already difficult situation. You’re not the go-between trying to translate contractor assessments into insurance language while also managing the disruption of a damaged home.
In Northport, where some homeowners near the harbor carry both a standard homeowner’s policy and a separate NFIP flood policy, the claims process can involve two separate adjusters, two separate deductibles, and documentation requirements that differ between the two. Getting that right from the beginning with detailed photographs, moisture readings, thermal imaging reports, and itemized damage assessments is what prevents claim disputes and coverage gaps later. We’ve handled this process across more than 5,000 completed projects on Long Island, including properties with complex dual-policy situations, and the documentation protocol is built into every job from the first day on site.
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