NYS and NYC M/WBE Certified Contractor
When a Nor’easter pushes water off Manhasset Bay and into your Plandome Heights home, the visible damage — a cracked roof, wet insulation, a flooded basement — is only part of the picture. The part that costs you later is what you can’t see: moisture trapped inside wall cavities, saturated materials behind finished surfaces, and mold that starts growing within 24 to 48 hours of water intrusion. Getting that right requires more than patching and drying. It requires someone who follows the water all the way through.
Homes throughout Plandome Heights are largely early-to-mid 20th century construction. That means older roofing systems, aging flashing, and building materials that hold moisture in ways modern homes don’t. It also means a meaningful chance that storm damage repair will disturb asbestos-containing insulation, lead paint, or original roofing felt — materials that require specific state licensing to handle legally in New York. When you hire a contractor who can only do part of the job, the rest either gets skipped or handed off to someone you’ve never met.
When the job is done right, here’s what you’re left with: a home that’s structurally sound, dry to the stud, properly documented for your insurance claim, and restored without permit violations that surface during a future sale. That’s the outcome. Everything else is just getting there.
We’re a Nassau County-based restoration company, and Plandome Heights is squarely in our backyard. We hold a Nassau County General Contractor license, a NYS DOL Mold Remediation License, a NYS DOL Asbestos Handler License, USEPA Lead Certification, and we’re an Approved Emergency Response Contractor through the NYS Office of General Services. That last one isn’t self-reported — it’s awarded by New York State after a formal review. It matters because it means we were vetted before you ever called.
Most restoration companies serving the North Shore hold a general contractor license and stop there. That works fine until the job uncovers something they’re not licensed to touch — which, in a village of homes built in the 1920s through 1950s like Plandome Heights, happens more often than not. We handle the full chain in-house: emergency response, water extraction, mold remediation, asbestos abatement if needed, structural repair, and final restoration. One company, one point of contact, no handoffs.
We also bill your insurance directly. You don’t front the cost and wait to be reimbursed — we handle the documentation, the scope reporting, and the claims process so you can focus on your family, not your adjuster.
When you call, we respond. That’s not a tagline — it’s the literal first step. We operate 24/7/365, which matters when a coastal storm rolls through at 2 a.m. and you’ve got water coming through the roof on Plandome Road. We arrive with thermal imaging cameras and commercial moisture meters, not just a visual inspection. Older homes in Plandome Heights have complex water pathways — water that enters through a compromised roof line can travel through wall cavities and show up in a basement corner three days later. We find it before it becomes a mold problem.
Once we’ve assessed the full scope, we document everything for your insurance claim — photos, moisture readings, written damage reports — and submit directly to your carrier. You’ll know what we found, what it will take to fix it, and what your insurance should cover before any work begins. For jobs in Plandome Heights, we also pull the required building permits from the village. It’s an incorporated municipality with its own building authority, and unpermitted storm repair work creates title issues that show up at the worst possible time.
From there, we work through the restoration in sequence: emergency stabilization first, then water extraction and drying, then any mold remediation or hazardous material abatement if the damage uncovered it, then structural repair and rebuild. When we’re done, you have a completed job, a closed permit, and documentation that protects you going forward.
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Storm damage restoration in Plandome Heights isn’t a one-size job. The village’s housing stock, its position along Manhasset Bay, and its incorporated village permit structure all shape what a complete restoration actually involves here. Our scope covers emergency property securing and tarping, full water extraction and structural drying, thermal imaging and hidden moisture assessment, mold remediation under our NYS DOL license, asbestos and lead abatement when storm damage disturbs those materials, and complete structural repair and rebuild. Every phase is handled in-house.
The coastal flood exposure in Plandome Heights is real and documented — the Village of Plandome Heights filed a formal Stormwater Management Plan with the NYSDEC as recently as July 2024, which tells you this isn’t a theoretical risk. Homes along Manhasset Bay face direct storm surge exposure during Nor’easters, and even properties set back from the water deal with drainage overwhelm and wind-driven rain penetration through aging building envelopes. Our process accounts for all of it, not just what’s visible on day one.
For homes built before 1978 — which describes most of Plandome Heights — we conduct a pre-repair assessment for asbestos-containing materials and lead paint before any demolition or structural work begins. This isn’t optional under New York State law, and it’s not something an unlicensed contractor can legally skip. We carry the certifications. We do it right. And we document everything so your home’s restoration record is clean.
Mold can begin growing within 24 to 48 hours of water intrusion — and in the older homes that make up most of Plandome Heights, that timeline can be even tighter. Homes built in the 1920s through 1950s often have dense insulation materials, plaster walls, and original wood framing that absorb and hold moisture far longer than modern construction. Once water gets in through a storm-damaged roof or a flooded basement, it doesn’t just sit on the surface — it migrates into wall cavities and subfloor assemblies where standard drying methods don’t reach.
The reason this matters practically is that a 48-hour delay between storm damage and professional response can turn a water damage job into a full mold remediation. Those are two very different scopes and two very different costs. Our 24/7 availability exists specifically because waiting until Monday morning isn’t a neutral decision — it’s a decision that changes what the job costs and how long it takes to complete.
Most standard homeowners insurance policies in New York cover storm damage caused by wind, falling trees, and rain intrusion through storm-created openings — but the details matter a lot. Coverage for flooding caused by storm surge or rising water typically requires a separate flood insurance policy, which is relevant for Plandome Heights properties given the village’s proximity to Manhasset Bay and its position within Nassau County’s FEMA-mapped floodplain areas.
What most homeowners don’t realize is that how the damage is documented significantly affects what the insurance company pays. An adjuster’s initial estimate is often not the final number — and it’s frequently lower than the actual scope of damage, particularly in older homes where water intrusion has secondary effects that aren’t visible on day one. We bill insurance directly and handle the documentation, moisture readings, and scope reporting that give your claim the best chance of covering the full restoration. We’ve worked with every major carrier serving Nassau County, and we know what needs to be in the file.
Yes, and this is one of the most important things to understand before hiring any contractor for storm restoration work in Plandome Heights. Under New York State law, any renovation or repair work that disturbs suspect asbestos-containing materials requires a licensed NYS DOL Asbestos Handler. Homes built before the late 1970s — which includes virtually all of the original housing stock in Plandome Heights — commonly contain asbestos in attic insulation, floor tiles, roofing felt, pipe wrap, and joint compound. When storm damage requires opening walls, replacing roofing, or repairing a basement, those materials can be disturbed.
A contractor without a NYS DOL Asbestos Handler license cannot legally perform that work. If they do it anyway, the liability falls on the homeowner when the violation is discovered — which often happens during a sale or refinancing inspection. We hold the NYS DOL Asbestos Handler License and conduct a pre-repair assessment before any structural work begins on older homes. If abatement is needed, we handle it in-house, in sequence, without stopping the job to find a separate subcontractor.
Yes. Plandome Heights is an incorporated village with its own building and zoning authority, which means permit requirements here are enforced at the village level — not just through Nassau County or the Town of North Hempstead. Any structural repair following storm damage, including roof replacement, siding work, window replacement, or framing repair, requires a building permit issued by the Village of Plandome Heights. The contractor performing the work must hold a valid Nassau County General Contractor license.
This is one of the most common ways homeowners get burned by out-of-area storm chasers. Those contractors often skip the permit process entirely — the work gets done, it looks fine, and the problem doesn’t surface until you’re under contract to sell the house and the title search or inspection reveals unpermitted repairs. We pull the required permits on every job in Plandome Heights. It adds a step, but it protects your investment and keeps your property record clean.
Storm damage cleanup typically refers to the immediate response: removing debris, tarping a damaged roof, extracting standing water, and stabilizing the property to prevent further damage. It’s the first 24 to 72 hours of work. Full storm damage restoration is everything that comes after — structural drying, mold assessment and remediation if needed, repair or replacement of damaged structural components, and rebuilding finished surfaces to pre-loss condition.
In Plandome Heights, the gap between cleanup and full restoration is where most of the risk lives. A cleanup crew can remove visible water and board up a broken window, but if the moisture assessment isn’t thorough — and in a home with plaster walls, original wood framing, and older insulation, it needs to be thorough — you can end up with a structurally sound-looking home that has active mold growth inside the walls within two weeks. We don’t separate these phases. We respond to the emergency, assess the full scope with thermal imaging, and carry the job through to final inspection under one continuous process.
There are a few things worth verifying before you sign anything. First, ask for the contractor’s Nassau County General Contractor license number — this is required for any structural repair work in Plandome Heights and is publicly verifiable through Nassau County. Second, if the storm damage involves water intrusion, ask specifically whether the company holds a NYS DOL Mold Remediation License. Mold remediation in New York requires this license by law, and many general contractors don’t have it.
Third, check whether the contractor is local and year-round or responding specifically to the storm event. After any significant Nor’easter or coastal storm on the North Shore, door-to-door contractors appear quickly in affluent villages like Plandome Heights. Some do good work. Many don’t pull permits, aren’t licensed for the full scope, and are gone before any issues surface. A contractor with a verified Nassau County license, a permanent local address, and a track record in the Greater Manhasset area is a meaningfully different proposition than one who showed up this week. Our licenses are verifiable, our Nassau County presence is year-round, and we’re here after the job is done — not just during it.
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