NYS and NYC M/WBE Certified Contractor
When your pipe bursts at 2 AM on a Tuesday, you don’t want to wait until morning. You want the water stopped, the damage contained, and your home dried out before mold starts growing in your walls.
That’s exactly what happens when you call us. We arrive within an hour, not “sometime tomorrow.” Our team shows up with industrial-grade equipment—not shop vacuums from Home Depot—and gets to work immediately.
Your floors get dried. Your walls get saved. Your insurance company gets the documentation they need. And you get your peace of mind back, knowing this nightmare is actually going to end.
Green Island Group has been handling water emergencies across Nassau County for years. We understand what happens when Long Island’s winter temperatures drop below freezing and your basement pipes aren’t properly insulated.
We’ve seen it all: frozen pipes in poorly heated basements, burst water lines under concrete slabs, and the expensive mess that follows when homeowners try to “wait it out.” That’s why we’re available 24/7—because water damage doesn’t keep business hours.
Our certified technicians know Nassau County homes inside and out. We work directly with your insurance company, handle all the paperwork, and restore your property to its pre-damage condition.
First, we stop the water at its source and assess the full extent of damage—including what you can’t see behind walls and under floors. Our moisture detection equipment finds every drop before it becomes a mold problem.
Next, we extract standing water using powerful pumps and begin structural drying with industrial dehumidifiers and air movers. This isn’t about removing visible water—it’s about eliminating moisture from affected materials before mold can start growing within 24-48 hours.
Finally, we restore damaged areas to their original condition. This includes replacing materials that can’t be salvaged, sanitizing affected areas, and ensuring your property is safe for occupancy. Throughout the process, we document everything for your insurance claim and keep you informed of our progress.
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You get 24/7 emergency response, advanced moisture detection using thermal imaging, and industrial-grade drying equipment that most companies don’t have access to. We handle the insurance paperwork, provide detailed documentation of damages, and work directly with your insurance company.
In Nassau County, we see water damage from burst pipes in older homes, coastal flooding from storms, and basement flooding due to our high water table. Each situation requires different approaches, which is why our technicians are trained in the latest IICRC standards and equipped with specialized tools.
Our goal is to remove the stress from your situation while ensuring your property is restored properly and safely. We bill your insurance company directly in most cases, so you don’t need to pay upfront costs and wait for reimbursement.
We provide 24/7 emergency response throughout Nassau County and typically arrive within one hour of your call. Time is critical in water damage situations because mold can begin growing within 24-48 hours, and structural damage worsens the longer water remains.
Our rapid response team immediately begins the mitigation process to prevent further damage and start the drying process. This quick action often means the difference between a manageable restoration and a major reconstruction project.
Most homeowner’s and commercial insurance policies cover sudden and accidental water damage, such as burst pipes, appliance failures, or storm damage. However, coverage varies depending on the cause of the damage and your specific policy terms.
We work with all major insurance companies and handle direct billing in most cases, so you don’t need to pay upfront costs. Our team documents all damage thoroughly and provides detailed reports that insurance companies require. We also help you navigate the claims process and communicate directly with your adjuster to ensure you receive fair compensation for your losses.
The most common cause of burst pipes in Nassau County is freezing temperatures during winter months. When water freezes inside pipes, it expands, building pressure that cracks or bursts the pipe. This is especially common in poorly insulated basements, attics, or homes left vacant without adequate heating.
Other causes include high water pressure above 80 PSI, aging pipes made of galvanized steel or iron, corrosion from Long Island’s water conditions, and clogs that create pressure buildup. Regular inspections and proper insulation can prevent many of these issues, but when pipes do burst, immediate professional response is essential to minimize damage.
Burst pipe repair costs typically range from $400 to $2,000 depending on the pipe location, material, and accessibility. However, the total cost of water damage restoration can be much higher—between $2,000 and $10,000 depending on the extent of damage to flooring, walls, and belongings.
The key is acting fast. Minor leaks caught quickly might cost hundreds to repair, but extensive water damage with mold remediation and structural repairs can easily reach $5,000 or more. That’s why our 24/7 emergency response is so important—we stop small problems from becoming expensive disasters.
Mold prevention starts with rapid water extraction and thorough drying within 24-48 hours of the initial damage. We use industrial-grade dehumidifiers, air movers, and moisture meters to ensure complete drying of all affected materials, including hidden areas behind walls and under flooring.
Our process includes antimicrobial treatments to prevent mold spores from taking hold, and we monitor moisture levels throughout the drying process. If mold has already begun growing, our certified specialists provide complete mold remediation using containment measures, specialized removal techniques, and treatments to prevent future growth.
Yes, we work with all major insurance companies and handle direct billing in most cases, so you don’t need to pay upfront and wait for reimbursement. Our team provides detailed documentation, photos, and reports that insurance companies require for claims processing.
We communicate directly with your insurance adjuster, help you understand your coverage, and ensure you receive fair compensation for your losses. Our goal is to make the insurance process as seamless as possible, allowing you to focus on getting your life back to normal while we handle the paperwork and restoration work.
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