NYS and NYC M/WBE Certified Contractor
No more water pooling on your floors. No more soggy drywall or that musty smell creeping through your walls. Your home or business is dry, safe, and functioning exactly like it should.
The difference between calling us and waiting? Waiting turns a manageable repair into a reconstruction project. We stop the damage before it spreads, extract every drop of water, and get your property back to pre-damage condition.
You get back to your normal routine instead of dealing with weeks of disruption and mounting repair bills.
Green Island Group has been handling water emergencies across New York City for years. We understand what makes NYC properties unique—the aging infrastructure in older buildings, the high water tables that make basements vulnerable, and the complexities of apartment buildings where tracking down water sources gets complicated.
We’re not the company that shows up with basic shop vacuums and hopes for the best. Our certified technicians arrive with industrial-grade equipment, thermal imaging for moisture detection, and the experience to handle everything from burst pipes in pre-war buildings to basement flooding in high water table areas.
New Yorkers call us because we’ve proven ourselves in this demanding market, and we handle the insurance paperwork so you don’t have to.
First, we respond immediately to your call. Our technicians typically arrive within one hour with advanced moisture detection equipment to assess not just what you can see, but what’s hidden behind walls and under floors.
Next, we remove standing water using powerful extraction equipment and begin structural drying. We set up industrial dehumidifiers and air movers to eliminate moisture from affected materials. This isn’t just about removing visible water—it’s about preventing the mold growth that can start within 24-48 hours.
Finally, we restore damaged areas to their original condition. We document everything thoroughly, provide detailed reports that insurance companies require, and work directly with your adjuster to ensure you receive fair compensation for your losses.
Ready to get started?
Our water damage restoration covers everything from emergency water removal to full reconstruction. You get 24/7 emergency response, advanced moisture detection using thermal imaging, and industrial-grade drying equipment that most companies don’t have access to.
In New York City, we see water damage from burst pipes in older buildings, coastal flooding from storms, and basement flooding due to our high water table. Each situation requires different approaches, which is why our technicians are trained in the latest IICRC standards and equipped with specialized tools.
We handle the insurance paperwork, provide detailed documentation of damages, and work directly with your insurance company. Our goal is to remove the stress from your situation while ensuring your property is restored properly and safely.
We provide 24/7 emergency response throughout New York City and typically arrive within one hour of your call. Quick response time matters because every minute counts when water is actively damaging your property.
The sooner we can stop the water flow and begin extraction, the less damage occurs to your floors, walls, and belongings. Delays can turn a manageable issue into costly repairs, mold outbreaks, and even structural weakening.
Our technicians are strategically located throughout the city to ensure we can reach you fast, whether you’re dealing with a burst pipe at 3 AM or during a weekend emergency.
Most homeowner’s and commercial insurance policies cover sudden and accidental water damage, such as burst pipes, appliance failures, or storm damage. However, coverage varies depending on the cause of the damage and your specific policy terms.
We work with all major insurance companies and handle direct billing in most cases, so you don’t need to pay upfront costs. Our team documents all damage thoroughly and provides detailed reports that insurance companies require.
We also help you navigate the claims process and communicate directly with your adjuster to ensure you receive fair compensation for your losses. The key is acting quickly—insurance companies look more favorably on claims where immediate action was taken to prevent further damage.
New York City buildings present unique challenges for water damage restoration. We see water damage from burst pipes in older buildings with aging infrastructure, coastal flooding from storms, and basement flooding due to our high water table.
The complexity of apartment buildings where water sources can be difficult to trace requires specialized knowledge and equipment. Pre-war buildings often have unusual plumbing configurations, and high-rise buildings create pressure issues that affect how water moves through the system.
Our team understands these NYC-specific challenges and has the experience to navigate everything from co-op board requirements to accessing pipes in century-old buildings. We know how to work efficiently in tight spaces and coordinate with building management when necessary.
Mold prevention starts with rapid response and thorough drying. Mold can begin growing within 24-48 hours of water exposure, which is why we focus on complete moisture elimination, not just visible water removal.
We use industrial dehumidifiers and air movers to eliminate moisture from affected materials, including inside walls and under floors. Our thermal imaging equipment helps us identify hidden moisture that could lead to mold growth later.
We also monitor humidity levels throughout the drying process to ensure they return to normal ranges. If mold is already present, we follow strict containment and remediation protocols to prevent spores from spreading to unaffected areas of your property.
Our certified technicians arrive with industrial-grade equipment, not basic shop vacuums. We use advanced moisture detection equipment including thermal imaging to assess not just what you can see, but what’s hidden behind walls and under floors.
For water extraction, we use powerful pumps and extraction units that can handle large volumes of water quickly. Our drying equipment includes commercial-grade dehumidifiers and air movers that most companies don’t have access to.
The thermal imaging technology is particularly important in NYC buildings where water can travel through unusual paths and hide in places that aren’t obvious. This equipment helps us identify all affected areas so nothing gets missed during the restoration process.
The timeline depends on the extent of damage, but our immediate response and professional equipment significantly reduce restoration time. Minor water damage might be resolved in 2-3 days, while more extensive damage could take 1-2 weeks.
The key factors are how quickly we can stop the water source, how much water needs to be extracted, and what materials need to be dried or replaced. Our industrial-grade drying equipment works much faster than standard equipment, often cutting drying time in half.
We provide regular updates throughout the process and work with your schedule to minimize disruption. Our goal is to get your property back to normal as quickly as possible while ensuring the job is done right the first time.
Local Resources
Useful Links
