NYS and NYC M/WBE Certified Contractor
You shouldn’t have to live with the smell, the mess, or the health risks that come with sewage backups. When we’re done, your space will be completely sanitized, deodorized, and restored to its original condition.
The contamination will be gone. The odors will be eliminated. Your family or employees can safely return to a space that’s not just clean, but genuinely safe.
We don’t just remove the visible mess. We address the hidden moisture, the structural concerns, and the long-term issues that untrained cleanup can miss.
Green Island Group has been serving Church Street and the greater New York area for years, handling everything from minor backups to major sewage emergencies. We’re locally owned and operated, which means we understand the unique challenges that properties in this area face.
Our technicians are trained in the latest safety protocols and environmental regulations. We know how to work with insurance companies, and we’ve built our reputation on being there when you need us most.
When your neighbors have sewage problems, they call us. When local businesses face contamination issues, we’re their first choice.
First, we assess the situation completely. Our team inspects the affected areas, identifies potential hazards, and determines the full scope of contamination. This isn’t a quick walkthrough – we’re looking for hidden moisture, structural concerns, and anything that could cause problems later.
Next comes extraction and removal. We use industrial-grade pumps and specialized equipment to remove all sewage and contaminated water. Our truck-mounted extraction units can handle even the most severe backups.
Finally, we sanitize and restore. Every surface gets treated with professional-grade disinfectants. We use advanced drying techniques to eliminate moisture that could lead to mold growth. Deodorization treatments remove lingering odors completely.
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Our sewage cleanup service covers water extraction, structural drying, complete sanitization, and deodorization. We handle minor repairs caused by the backup, and we coordinate with your insurance company throughout the process.
In Church Street, we see a lot of older plumbing systems that can be prone to backups during heavy rains or when the city’s sewer system gets overwhelmed. We understand these local conditions and how they affect properties in this area.
You get 24/7 emergency response, direct insurance billing when possible, and a team that won’t leave until your property is completely restored. We bring all the equipment, materials, and expertise needed to handle any size job.
We provide 24/7 emergency response and can typically arrive within an hour of your call. Time is critical with sewage backups because the longer contaminated water sits, the more damage it causes and the higher the health risks become.
Our emergency response team is always on standby with fully equipped trucks ready to handle any size backup. We understand that sewage emergencies don’t happen during business hours, so we’re available nights, weekends, and holidays.
When you call, you’ll speak directly with our dispatch team who can give you an accurate arrival time and start walking you through immediate safety steps while our crew is en route.
Our technicians use full personal protective equipment including hazmat suits, respirators, and waterproof boots. We also establish containment barriers to prevent cross-contamination to unaffected areas of your property.
Before any cleanup begins, we secure the area and ensure proper ventilation. All contaminated materials are handled according to EPA guidelines and disposed of at approved facilities. We use hospital-grade disinfectants that eliminate bacteria, viruses, and other pathogens.
After cleanup, we conduct air quality testing to ensure your space is safe for occupancy. We don’t consider the job complete until we can guarantee the area meets all health and safety standards.
Most homeowner’s and commercial insurance policies cover sewage cleanup when it results from a covered peril like a burst pipe or storm damage. However, coverage can vary significantly depending on your specific policy and the cause of the backup.
We work directly with insurance companies and can often bill them directly, saving you from having to pay out of pocket and wait for reimbursement. Our team documents everything thoroughly and provides detailed reports that insurance adjusters need.
We recommend calling your insurance company as soon as possible after a sewage backup occurs. We can also help you navigate the claims process and ensure you get the coverage you’re entitled to under your policy.
Sewage odors aren’t just unpleasant – they’re often a sign of lingering contamination that can pose health risks. We use a multi-step deodorization process that goes far beyond masking smells with fragrances.
First, we identify and eliminate the source of the odor by removing all contaminated materials and thoroughly cleaning affected surfaces. Then we use specialized deodorization treatments including ozone generators, thermal fogging, and enzyme-based cleaners that break down odor-causing compounds at the molecular level.
For persistent odors, we may need to treat HVAC systems, replace porous materials like drywall or insulation, or use advanced techniques like hydroxyl generators. We don’t stop until the odors are completely eliminated, not just covered up.
Sewage cleanup involves contaminated water that contains harmful bacteria, viruses, and other pathogens that pose serious health risks. This requires specialized equipment, training, and safety protocols that go far beyond standard water damage restoration.
While regular water damage might involve clean water from a burst pipe or roof leak, sewage contains waste, chemicals, and biological contaminants that can cause illness. Our technicians must use hazmat-level protection and follow strict decontamination procedures.
The cleanup process is also more intensive, requiring complete sanitization of all affected surfaces, proper disposal of contaminated materials, and extensive testing to ensure the area is safe. Regular water damage restoration focuses mainly on drying and preventing mold growth.
The timeline depends on the extent of contamination, but most residential sewage cleanups take 2-5 days from start to finish. Emergency extraction and initial cleanup usually happen within the first 24 hours, followed by drying, sanitization, and restoration work.
Larger commercial properties or severe backups that have affected multiple rooms can take a week or more. The drying process alone typically requires 3-5 days, depending on humidity levels and the materials affected.
We’ll give you a realistic timeline during our initial assessment and keep you updated throughout the process. Our goal is to get you back in your space as quickly as possible while ensuring the job is done thoroughly and safely.
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